Privacy policy
Last updated: January 28, 2026
Valonté operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a curated shopping experience. Valonté is powered by Shopify, which enables us to offer the Services.
This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will prevail regarding personal data practices.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” refers to information that identifies or can reasonably be linked to an individual. It does not include anonymized or de-identified data.
Depending on how you interact with our Services, we may collect:
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Contact information: name, email address, shipping and billing address
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Order information: products viewed, added to cart, purchased, returned, or exchanged
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Payment information: limited payment-related details necessary to complete transactions
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Account information: preferences and settings, if applicable
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Customer communications: messages sent via email or customer support
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Device and usage data: IP address, browser type, and interaction data
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Cookies and similar technologies: used to improve functionality and user experience
Payments
Payments are processed securely by third-party payment providers, including Mercado Pago and Shopify Payments.
Valonté does not store, process, or have access to your full payment card details.
How We Use Personal Information
We use personal information to:
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Process and fulfill orders and deliveries
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Communicate with customers regarding orders or support requests
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Improve and personalize the shopping experience
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Prevent fraud, abuse, or security issues
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Comply with legal and regulatory obligations
Sharing of Personal Information
We may share personal information with:
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Shopify, which powers our online store
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Payment processors, shipping partners, and service providers necessary to operate our business
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Marketing and analytics partners, where permitted by law
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Legal authorities, when required to comply with applicable laws
We do not sell personal information.
International Data Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses.
Your Rights
Depending on your location, you may have rights to:
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Access your personal data
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Request correction or deletion
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Object to or restrict processing
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Withdraw consent where applicable
Requests can be made using the contact details below.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, and operate our business.
Security
We implement reasonable technical and organizational measures to protect personal information. However, no system is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: gelsonchagas82@gmail.com
Country: Brazil